Better Wi-Fi coming to Amtrak trains

Wednesday, May 22, 2013

Better Wi-Fi coming to Amtrak trains

When traveling for work-related reasons, a smartphone, laptop or tablet computer can be a professional's best friend. However, if individuals do not have access to Wi-Fi while en route to their destinations, they are unlikely to be satisfied business travelers - especially if they have a lot of work to do.

This is why professionals who frequently travel by train should be pleased to learn that Amtrak has made improvements to its Wi-Fi service. Whether passengers are on their way to an important meeting or heading back to serviced apartments, they can take advantage of a quick and reliable Internet connection.

"We continue to place a strong focus on improving customer satisfaction, and this upgrade is delivering the improved speeds and connectivity required to maintain a competitive edge," said Deborah Stone-Wulf, Amtrak's chief of sales distribution and customer service.

Currently, Amtrak's Acela Express, as well as its California-supported Capitol Corridor, Pacific Surfliner and San Joaquin services have all received a 4G upgrade. Remaining Amtrak trains that are built to sustain Wi-Fi service will receive the upgrades by late summer.

So far, Amtrak and Acela passengers are pleased with the changes, as many of them have taken to social media to express their satisfaction with the better service, The New York Times reported.