Survey reveals Internet connectivity is essential for business travelers

Wednesday, July 17, 2013

Survey reveals Internet connectivity is essential for business travelers

There is no doubt that staying connected to the Internet is vital for business travelers who want to remain productive while on the road. However, according to a new survey, the extent to which professionals rely on Internet connectivity to stay in touch with family and friends has perhaps been underestimated in the past.

'Major stress'
In the survey, which polled more than 10,000 corporate travelers from around the world, lack of access to the Internet while on business trips was seen as a major source of stress. Approximately 40 percent of respondents indicated this was the single greatest source of anxiety when traveling. In addition, logging on to the Internet while staying in corporate suites at chain hotels made guests feel more at home.

"Just hearing a voice on a telephone is no longer sufficient for the 21st century traveler, we need the comfort of being able to see loved ones too," said Jenni Trent Hughes, a relationship expert. "We now believe that when staying away from home, being connected with a minimum fuss and maximum ease is crucial for keeping our various relationships ticking over. When these expectations aren't met, we feel anxious and frustrated so it's no wonder that nowadays many of us can't relax until we are safely checked in and logged on."

Essential amenities
Reliable Internet access remained a priority for business travelers throughout the survey. More than 60 percent of respondents indicated Internet access was the most important amenity when choosing accommodations. Almost one-third of survey participants said they logged onto the Internet as soon as they reached their room, ahead of exploring the suite, taking a shower or even unpacking. In addition, 64 percent of respondents said they would rather communicate with family and friends back home via the Web than a traditional phone call.

Access to the Web also plays a significant role in how happy travelers feel when away from home. Almost 90 percent of participants said free Internet access would make them happier while traveling, and 65 percent of respondents said being unable to communicate with their loved ones via the Web would be a serious issue for them.

Choosing alternatives to chain hotels, such as serviced apartments and corporate housing, is an excellent way for professionals to ensure that travelers have access to the Internet when they need it - whether for business or pleasure.