BridgeStreet Global Hospitality offers full service account management with end-to-end program design and implementation to ensure the final result meets business goals. We engage clients in discovery and requirements phases, stepping through the planning process to create a detailed program design:
Through a dedicated BridgeStreet account manager our clients are able to convey and hand-off an entire housing program. Clients have real time access to program details via a system of Custom Client Portals. We are in the business of making extended stay accommodations easy for our clients.
Comprehensive program management
BridgeStreet provides an end-to-end accommodation program.
From consultation, requirements to implementation, rollout and ongoing management, best practices are brought to the table from experience with other international corporations. Centralized account management via Global Solution Centers; localized guest service delivery. Mature supplier management ensures choice and quality consistency.
Consistent quality across locations
All locations are held to the same quality brand standards.
End-to-end performance metrics - from the time of first inquiry, through reservation and stay, to the time of check-out. Brand standards audits ensured thorough performance management. International performance based supplier network. Web-based reporting ensures accountability and deep transparency.
Innovative management technology
Technology that delivers comprehensive program accountability.
Cost savings on bid management and supplier management side via easySourceSM. Custom client portals, designed to meet each company's requirements. Integration services allow for data efficiencies - based on client's security model.
A culture of service excellence within a growing company.
Formal hospitality training and procedural standardization enabled by technology. Online systems for management of every guest connection point. Value-add services such as BridgeStreet Concierge and BridgeCare - where BridgeStreet Brand Ambassadors "go above and beyond".